Sydney Neuman

I’m a Shift Lead with 2+ years of administrative support and customer service experience, combining steady leadership with a focus on accurate, up-to-date records. From escrow and retail to clinic support, I’ve built a reliable track record for handling inquiries and keeping operations organized.

In my current role at Banfield Pet Hospital, I lead day-to-day coordination, help resolve client conflicts, and support my team when my practice manager isn’t available. I prioritize time management to keep everything on schedule, and I work with management to help meet and maintain sales goals.

Previously, I supported clients and team workflows through data entry, document control, and transaction tracking as a Temporary Escrow Assistant, and I handled patient records and treatment documentation as a Kennel Technician. I’m skilled in Windows-based systems and Microsoft Office, and I’m eager to bring that same accuracy, professionalism, and calm under pressure to a remote call center environment.