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Sybil BenSB
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Sybil Ben

@sybilben

Detail-oriented documentation specialist with expertise in visa processing.

United Kingdom
Message

What I'm looking for

I am looking for a role that allows me to leverage my skills in HR and administrative management while fostering a collaborative and supportive work environment.

I am a detail-oriented professional currently serving as a Senior Documentation & Visa Processing Specialist at the Spanish Embassy's BLS Office. My role involves managing and reviewing visa and passport applications with a high level of accuracy, ensuring that all documentation is handled confidentially and securely. I excel in coordinating passport handovers between the embassy, consulates, and applicants, and I take pride in providing expert customer support through various channels.

Previously, I worked as a Customer Service Advisor at Palmeron Limited, where I honed my skills in resolving customer inquiries and ensuring compliance with company regulations. My experience in administrative management, customer service, and document processing has equipped me with strong organizational skills and a problem-solving mindset. I am passionate about optimizing processes and supporting talent management, and I am now seeking an opportunity in Human Resources to further develop my career.

Experience

Work history, roles, and key accomplishments

SO
Current

Senior Documentation & Visa Processing Specialist

Spanish Embassy - BLS Office

Mar 2024 - Present (1 year 6 months)

Managed and reviewed visa and passport applications with a high level of accuracy. Coordinated passport handovers between the Spanish Embassy, consulates, and applicants.

ZA

Sales Assistant

ZARA

May 2021 - Present (4 years 4 months)

Provided personalized customer assistance and product recommendations, managing cash registers and supporting inventory control. Handled returns and resolved customer concerns, contributing to customer satisfaction.

Education

Degrees, certifications, and relevant coursework

London Met University logoLU

London Met University

Foundation in Business Management, Business Management

2022 - 2023

Completed a foundation program in Business Management.

FM

Fed Montesny

Business Management, Business Management

2018 - 2019

Studied Business Management.

VK

Victoria Kent

GCSE, General Studies

2017 - 2018

Completed GCSE studies.

Tech stack

Software and tools used professionally

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Sybil Ben - Senior Documentation & Visa Processing Specialist - Spanish Embassy - BLS Office | Himalayas