Open to opportunities

Muhammad Syafiq Bin Mazli

@syafiq

Message

I build reliable cloud infrastructure and automated delivery platforms for critical systems.

Indonesia

Message

What I'm looking for

I'm looking to build resilient cloud infrastructure and automated delivery platforms for high-availability systems, where I can lead cross-functional delivery, improve operational reliability, and support large-scale digital transformation.

I've delivered and supported carrier-grade OTT/IPTV platforms at Viaccess-Orca, reducing deployment cycle time by about 30% with Jenkins, Terraform, and Ansible pipelines while stabilising Kubernetes platforms for live-event traffic. I also served as a primary escalation contact for P1/P2 incidents and coordinated cross-timezone rollouts for customers including Univision and PCCW Media.

Across IDEMIA, AirAsia, and MCPayment, I've improved the reliability, security, and recovery of government identity, aviation, e-commerce, and fintech systems. My work includes maintaining 99.9%+ availability, building PCI DSS-compliant multi-cloud CI/CD pipelines, hardening infrastructure, and designing disaster recovery strategies across AWS, GCP, Azure, Alibaba Cloud, Kubernetes, Linux, and enterprise databases.

Experience

Work history, roles, and key accomplishments

Deployment & Support Engineer

Viaccess-Orca

Oct 2023 - Nov 2025 (2 years 1 month)

Reduced deployment cycle time by ~30% by designing Jenkins + Terraform + Ansible CI/CD pipelines. Stabilised Kubernetes-based broadcast platforms and served as primary production escalation contact for high-severity incidents.

Jenkins Terraform Ansible Kubernetes CI CD Incident Management OTT

Infrastructure Engineer

IDEMIA

Apr 2021 - Jun 2023 (2 years 2 months)

Cut system response time by ~50% through infrastructure redesign and Oracle DB query optimisation. Maintained 99.9%+ availability for mission-critical biometric border control infrastructure.

Oracle Database Elasticsearch Redis Nginx Kibana RabbitMQ Oracle Linux Docker Ansible Bitbucket Jenkins SonarQube Xray

Infrastructure System Engineer

AirAsia Berhad

Feb 2017 - Apr 2021 (4 years 2 months)

Sustained 99.9% uptime for AirAsia.com, BigDutyFree.com, and Rokki.com. Built and operated PCI DSS-compliant multi-cloud CI/CD pipelines across AWS, GCP, Azure, and Alibaba Cloud.

AWS GCP Azure Alibaba Cloud Ansible Terraform Kubernetes Docker Gitlab CI Grafana Prometheus Linux Windows Server

Senior System & Network Engineer

MCPayment (M) Sdn Bhd

Jan 2014 - Dec 2016 (2 years 11 months)

Designed and deployed IT infrastructure to support fintech applications, ensuring secure and stable environments for payment processing. Implemented monitoring and incident response processes.