Sweny Roy

Provided administrative support in a healthcare setting, managing patient records, appointments, billing, and insurance claims. Handled inquiries, data entry, and financial reporting while ensuring confidentiality and smooth clinic operations.

Managed shop opening and closing procedures, handled cash and EFTPOS transactions, and served customers. Performed store administrative duties and maintained stock tidiness.

Delegated with Allied Health Professionals to complete tasks and assist patients and healthcare professionals. Provided direct support in a hospital setting.

Delegated and liaised with Allied Health Professionals through tele-health to assist clients and patients at home with their individual situations. Provided remote support and coordination.

Specialized in assisting students with learning disabilities and other conditions, helping them with science, English, and maths subjects. Provided tailored educational support from middle school to senior school.

Helped students of all ages, from middle school to senior school, with science, English, and maths subjects. Provided professional tutoring services.

Served as acting manager in the absence of the manager, overseeing daily operations and staff. Ensured smooth store functioning and adherence to company standards.

Helped customers find suitable products, catering to various styles and relevant requirements. Maintained store organization and cleanliness, including COVID cleaning protocols.

Assisted customers in finding suitable products, catering to various styles and requirements. Supported other branches of the company during helper shifts.

Organized the store, performed COVID cleaning, and handled administrative tasks such as emailing and phone calls with customers and staff. Managed online orders, processed details, and shipped packages while maintaining KPIs and store budgets.

Assisted with interviews for individuals in financially critical situations and helped with Christmas decorations and hampers. Gained strong knowledge and experience in understanding social services.

Assisted the administrative officer with minimal tasks such as file organization and routine management. Organized documents using Excel, managed stationery and inventory, delivered packages, and utilized Microsoft Excel and Word for digital tasks.

Completed 5 out of 6 courses in Data Analytics, including Data Analytics, Statistical Data Analysis, Databases, Data Exploration and Mining, and Programming. Gained proficiency in Python with Jupyter Notebook, SQL, and R Studio.

Received a Certificate of Achievement and completion from Beverly-Prange Dance Centre. Completed studies in Ballet and Jazz.

Completed Certificate I in Business Administration.

Completed Year 12 with electives in Maths C, Physics, Chemistry, Engineering, and Computer Science (ICT).

Completed 4 units towards a dual degree program combining design and engineering. Specialized in interaction design and biomedical engineering.

Activities and societies: Placement for 2 weeks in November 2023

Completed Certificate III in Allied Health Assistance, gaining practical skills and experience. Included a 2-week placement in November 2023.

Completed Bachelor of Allied Health Sciences (BHSc.), acquiring diverse knowledge of health sciences and allied health professions. Excelled in pharmacology, nutrition, pathophysiology, and psychology units.

Completed the COVID-19 Vaccination Training Program. This included all 6 modules, with 2 specialized modules focusing on Pfizer/BioNTech and AstraZeneca Vaccines.

Completed short courses including 'Fundamentals of Neuroscience' from Harvard University, 'Anti-vaccination and Vaccine Hesitancy' from UQ, and 'Making Sense of Climate Science Denial'.

Completed short courses including 'Analysing COVID-19 impacts in LGA's' and 'Basic psychosocial skills - training with COVID-19 responders'.

Completed a Diploma of Beauty Services and Salon Management. Covered design and makeup, lash & brow services, body anatomy, skin structure, nutrition, body massages, advanced facials, and salon safety and management skills.

Completed the 'Inside LVMH' certification. Gained knowledge about the fundamentals of the Luxury industry and the LVMH brand.

Obtained a Level 5 Certificate in Teaching English as a Foreign Language (TEFL). This is an accredited qualification to teach English globally.

Achieved Beginner Certification for creating and producing digital fashion illustrations.

Completed both the Basic and Master Barista Courses.