Diana Santos
@dianasantos
Aspiring Data Analyst using SQL, Excel, and Python to turn real-world data into clear insights.
AustraliaWhat I'm looking for
I’m a Data Analyst in training, currently completing a Data Analytics program through TripleTen. I’m focused on continuously learning and building practical projects with real-world datasets, developing my SQL, Excel, Python, and data analysis skills.
In my professional work, I’ve combined structured execution with customer-first thinking—providing accurate menu information, handling customer inquiries, and operating POS systems. As a Cafe Manager and Marketing Assistant, I also managed office operations like supplies, inventory, scheduling, and document handling.
I bring marketing and analytics into my day-to-day: I grew and reported on social media metrics (engagement, reach, follower growth) and created content for Facebook and Instagram to support brand presence. I’m looking for opportunities where I can apply data cleaning, analysis, and visualization to make decisions with impact.
Experience
Work history, roles, and key accomplishments
Data Analyst (Training)
Self Employed
Mar 2026 - Present (3 months)
Developed practical data analytics projects using real-world datasets across accounting, sales, customer service, hospitality, marketing, and admin. Strengthened SQL, Excel, and Python skills through data cleaning, analysis, and visualization work.
Cafe Manager and Marketing
Sunrise Cafe
Apr 2024 - Mar 2026 (1 year 11 months)
Managed daily café operations including POS transactions, office administration, inventory ordering, and accurate menu/customer inquiries. Ran café social media and created content while tracking engagement metrics and supporting staff onboarding.
Retail Assistant
Jacaranda Crystals
May 2022 - Aug 2022 (3 months)
Assisted with customer greeting and support while collaborating with the team to achieve sales goals. Monitored inventory levels and alerted management to low stock or popular items.
Marketing & Sales Consultant
Telefônica Brasil Vivo
Sep 2017 - Nov 2019 (2 years 2 months)
Identified customer needs and offered the most suitable products and services to drive both customer satisfaction and business results. Focused on aligning solutions with quantitative and qualitative outcomes.
Education
Degrees, certifications, and relevant coursework
TripleTen
Data Analytics program, Data Analytics
2026 -
Activities and societies: Projects focused on accounting, sales, customer service, hospitality, marketing, and administration datasets; includes data cleaning, analysis, and visualization.
Currently completing a Data Analytics program through TripleTen, building skills in SQL, Excel, Python, and data analysis while working on real-world datasets.
TAFE College
Introduction to Cyber Security, Cyber Security
2024 - 2025
Completed an Introduction to Cyber Security course at TAFE College in Sydney.
TAFE College
Introduction to Data Analytics, Data Analytics
2024 - 2024
Completed an Introduction to Data Analytics course at TAFE College in Sydney.
Greystone College
Certificate II and Certificate III in Business Management, Business Management
2020 - 2023
Completed Certificate II and III in Business Management at Greystone College in Sydney.
Ability English
General English Ability course, English
2019 - 2020
Completed a General English Ability course in Sydney.
EscolaseFaculdadesQI
Certificate in Administration, Administration
2015 - 2015
Completed a Certificate in Administration in Brazil.
Tech stack
Software and tools used professionally
Availability
Location
AustraliaAuthorized to work in
Job categories
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