
Hien Anh Nguyen
@hienanhnguyen
Business analytics student at Deakin University who built hotel cancellation models in Python with 89.1% prediction accuracy.
What I'm looking for
At The Gioi Sua, I analysed sales and operational data, prepared management reports and dashboards, and refined reporting formats based on stakeholder feedback. I also worked with internal teams to validate information and make recurring reports more consistent.
For my Hotel Booking Cancellation Analysis project, I analysed 32,647 booking records and evaluated classification models in Python, achieving 89.1% prediction accuracy. I’m completing a Bachelor of Business Analytics at Deakin University and am interested in applying AI and technology to practical business problems.
Experience
Work history, roles, and key accomplishments
Front-of-House Staff
Yo-Bar Chadstone
Jun 2025 - Aug 2026 (1 year 2 months)
Supervised a four-member team per shift, coordinating service operations and achieving weekly sales up to 12% above target. Trained and onboarded nine new team members, maintaining high service standards and a 4.5+ Google rating.
Business Administration Intern
The Gioi Sua
Oct 2024 - Mar 2025 (5 months)
Analysed sales and operational data to identify performance trends and process improvements. Prepared management reports and dashboards, collaborating with teams to improve data consistency and report clarity.
Team Leader – External Finance
Vitamin Smile Club
Aug 2022 - Aug 2024 (2 years)
Co-led a 15-member team in planning and delivering fundraising and partnership initiatives across five charity projects. Researched and approached 10 prospective sponsors, securing four partnerships and achieving a 40% conversion rate.
Education
Degrees, certifications, and relevant coursework
Deakin University
Bachelor of Business Analytics, Business Analytics
2024 -
Grade: 80/100
Final-year Bachelor of Business Analytics student with minors in Retail Management and Digital Finance, achieving a WAM of 80/100.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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