Open to opportunities

Swapna Pyaram

@swapnapyaram

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Senior SRE and database-focused software engineer delivering reliable, high-performance enterprise systems.

United States

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What I'm looking for

I seek a hands-on SRE/DevOps or senior engineering role focused on reliability, cloud migrations, CI/CD, monitoring, and solving complex production data issues while collaborating with cross-functional teams.

I am a detail-oriented IT professional with 10+ years of experience in SQL/PL-SQL, Oracle, data analysis, SRE, DevOps, and Java-based applications supporting large-scale enterprise and healthcare environments. I specialize in debugging complex queries, troubleshooting production incidents, managing ITIL-driven incident/problem/change processes, and maintaining mission-critical applications with 24/7 support.

I have engineered monitoring and alerting (Datadog, Dynatrace, Splunk) to reduce detection time, led RCA and war rooms for critical incidents, and supported cloud migrations and CI/CD pipelines (Jenkins, Kubernetes). I collaborate closely with business partners to resolve data discrepancies and optimize system performance through code, query tuning, and automation.

Experience

Work history, roles, and key accomplishments

Current

Sr Site Reliability Engineer

Current

UnitedHealth Group

Jul 2022 - Present (3 years 5 months)

Provided L1–L3 production support and SRE for payment and benefits platforms, engineered Datadog monitoring that reduced incident detection time by 50%, and led GCP migration and CI/CD improvements to increase deployment reliability.

Oracle Datadog GCP Jenkins Kubernetes Kafka Splunk CI CD

Sr Project Manager

UnitedHealth Group

Aug 2021 - Jul 2022 (11 months)

Managed cross-functional technical projects focused on data accuracy and system stability, coordinated ITIL-based incident/problem/change processes, and facilitated stakeholder communications during deployments.

Project Management ITIL Incident Management Change Management Risk Mitigation ServiceNow

Sr Software Engineer

UnitedHealth Group

Jul 2016 - Aug 2021 (5 years 1 month)

Delivered 24×7 production support for healthcare platforms, led RCAs and war rooms for critical incidents, and optimized SQL/PLSQL jobs and application performance using Dynatrace and Splunk.

Oracle Pl SQL Java Spring Boot Dynatrace Splunk Jenkins Websphere ServiceNow

Sr J2EE Developer

U.S. Bank

Aug 2015 - Jul 2016 (11 months)

Developed Java/J2EE features and complex Oracle SQL/PL-SQL stored procedures, performed query tuning and integration work to improve backend performance for enterprise applications.