Emma Jemmy
@emmajemmy
Senior DevOps Engineer and SRE driving resilient cloud infrastructure.
United StatesWhat I'm looking for
I am a Senior DevOps Engineer and Site Reliability Engineer with over 10 years of experience building and operating resilient, highly available SaaS infrastructures across AWS, Azure, and GCP. I specialize in automating CI/CD pipelines, scaling Kubernetes clusters, and improving system reliability through observability and cost-optimized infrastructure.
At Zoom I led end-to-end DevOps initiatives that improved uptime, reduced deployment time by 40%, cut incident detection by 35%, and lowered compute costs by 20% through Terraform, Helm, and autoscaling. Previously at JFrog I scaled Artifactory SaaS environments, automated provisioning and incident response, and reduced customer downtime and build failures substantially.
I combine deep technical skills in Kubernetes, Terraform, Jenkins, Datadog, and Oracle database administration with a collaborative mindset—mentoring engineers, championing zero-downtime change management, and delivering measurable business impact through operational excellence.
Experience
Work history, roles, and key accomplishments
Directed end-to-end DevOps initiatives for enterprise SaaS, achieving 99.9% uptime, reducing deployment time by 40%, and cutting incident detection time by 35% through CI/CD automation and enhanced observability.
Oversaw infrastructure reliability for Artifactory SaaS, achieving 98% SLA adherence, automated provisioning to reduce manual interventions by 50%, and cut customer downtime by 30% through rapid production issue resolution.
Systems Administrator
Teleon Systems
Jan 2012 - Aug 2015 (3 years 7 months)
Managed Unix/Linux and Oracle DBA operations, improving system reliability by 25% and reducing query latency by 40% through database tuning, backups, and proactive monitoring.
Delivered Tier-2/3 hardware and software support for a high-volume retail location, achieving a 95% first-time resolution rate and improving repair turnaround by 20%.
Education
Degrees, certifications, and relevant coursework
Johnson & Wales University
Bachelor of Science, Business Administration and Management
2006 - 2010
Completed a Bachelor of Science in Business Administration and Management, focusing on foundational business principles and management practices.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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