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Svjetlana OkolicSO
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Svjetlana Okolic

@svjetlanaokolic

Quality Assurance Manager at Astria Learning, auditing online courses and developing QA guidelines, checklists, and SOPs.

Bosnia and Herzegovina
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At Astria Learning, I review online course materials and audit courses in the Learning Management System (LMS). I check accuracy, relevance, learning-standard compliance, plagiarism, and copyright, and I generate QA reports for stakeholders.

I also develop checklists, guidelines, and SOPs for the Quality Assurance department. In my previous Astria Learning role as Head Academic Coordinator, I led academic operations and managed LMS administration, including course imports, audits, and policy creation.

At Oxford Research International, I worked on research operations across studies including the BBC Triangulation Study and the First National Survey of Libya. My work included fieldwork staff recruitment and training, research documentation, quality control, and project finances.

Earlier, as an Analyst at Oxford Research International, I worked on quantitative and qualitative studies, including “The Silent Majority Speaks.” I also have experience in project accounting and administration at Obayashi Corporation Japan, and in refugee repatriation and economic development programs funded by EU/UN agencies.

Experience

Work history, roles, and key accomplishments

CR

Consultant

Children’s Relief

Jan 2013 - Dec 2013 (11 months)

Took part in creation of Policy Paper on Protection of Families with Children with Disabilities and in Need of Special Care in FBiH. Helped research existing reform initiatives and related analysis in targeted areas and provided assistance with development of research tools and creation of database.

Education

Degrees, certifications, and relevant coursework

UC

University of Cambridge

First Certificate in English, English

1995 - 1996

Completed the University of Cambridge First Certificate in English at Kingsway College, London, UK.

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