Suzanne Monteiro

I am a Fraud and Risk Specialist with a passion for protecting businesses from evolving threats. My journey began as a transaction investigator, where I honed my analytical skills at Amazon, transforming complex transaction data into actionable insights. I uncovered hidden fraud patterns that safeguarded millions in revenue, showcasing my ability to blend analytical rigor with empathetic communication.

In my current role as an Investigation Specialist, I investigate suspicious transactions across Europe, UAE, and America, identifying patterns and mitigating risks to protect platform integrity. My transition to the World Wide Emails Team allowed me to respond to customer concerns with professionalism and clarity, ensuring high standards of customer satisfaction. I thrive in fast-paced environments where precision and proactive problem-solving are essential, and I am known for turning challenges into opportunities.