Open to opportunities

M Liza Lyngdoh

@mlizalyngdoh

Message

Experienced Senior Fraud Analyst specializing in risk management and data analysis.

India

Message

What I'm looking for

I am looking for a role that challenges my analytical skills and allows for career growth in risk management and fraud prevention.

I am a versatile professional with over 9 years of experience in incident resolution, process improvement, and cross-functional collaboration. Currently, I serve as a Senior Fraud Analyst at PWC Bangalore, where I specialize in risk investigation, fraud prevention, and customer service. My role involves managing complex cases, analyzing data, and ensuring compliance with operational standards.

Previously, I worked as an Invest SPC - TSE at Amazon Development Centre, where I honed my skills in troubleshooting complex issues and optimizing processes. My analytical abilities allow me to identify trends and patterns in data, which is crucial for detecting potential fraud risks. I am committed to maintaining confidentiality and adhering to strict compliance guidelines while handling sensitive customer data.

Experience

Work history, roles, and key accomplishments

Current

Senior Fraud Analyst

Current

PWC

Adeptly managed complex fraud cases, analyzing data to identify and prevent fraud, ID theft, and scams. Ensured strict compliance with operational standards and utilized internal software for risk investigation and customer service.

Fraud Investigation Fraud Prevention Risk Management Data Analysis Compliance Customer Service

Invest SPC - TSE

Amazon Development Centre

Nov 2015 - Jul 2024 (8 years 8 months)

Managed complex incidents and resolved high-priority technical issues, ensuring continuous service availability and system performance. Conducted thorough investigations into fraudulent patterns, including suspicious orders and identity theft, while adhering to strict compliance guidelines.

Incident Management Root Cause Analysis Technical Support Troubleshooting Fraud Investigation Data Analysis Process Optimization Compliance

Education

Degrees, certifications, and relevant coursework

Periyar University

Bachelor of Commerce, Commerce

Studied the fundamentals of Accounting, Business Management, Economics, and Finance. Gained comprehensive knowledge in various aspects of commerce.

Kiddies Corner Secondary School

SSLC, General Studies

Completed Secondary School Leaving Certificate (SSLC) education. Studied a broad curriculum as prescribed by the Meghalaya Board of School Education.

Lady Keane Girls College

10+2, General Studies

Completed 10+2 (Higher Secondary education) under the Meghalaya Board of School Education. Focused on a diverse range of subjects to prepare for higher education.