Suvam Mohapatra
@suvammohapatra
Application Support Specialist at DAZN keeping live sports streams reliable through incident response and Conviva monitoring.
IndiaWhat I'm looking for
At DAZN, I manage the health of a live sports streaming platform, handling P1, P2, and P3 incidents from detection through review. I support live broadcasts and steady-state operations, with a focus on keeping streaming reliable.
I run pre-event testing for live sporting events and use Conviva, Coralogix, and New Relic to investigate streaming and backend issues. I also built and maintained Conviva monitoring policies and maintenance windows to improve alert quality.
At DAZN, I contribute to AI-assisted incident investigation and write SOPs, knowledge-transfer documentation, and Post-Incident Reviews to standardise incident handling and address recurring failures.
Before DAZN, I worked at VISA Steel Limited on infrastructure monitoring and operational reporting for power plant operations. I hold a B.Tech in Mechanical Engineering from IGIT Sarang and a Gremlin Enterprise Chaos Engineering Certificate.
Experience
Work history, roles, and key accomplishments
• Managed end-to-end P1/P2/P3 incident response for a global sports streaming platform serving millions of concurrent viewers, maintaining SLA targets across 24/7 live broadcast windows.
• Executed comprehensive pre-event testing protocols for high-profile live sporting events (football, boxing, motorsport) to validate streaming integrity before broadcast go-live, reducing event-day P1 occurrence
• Led proactive infrastructure monitoring for plant EPMS, database systems, and network assets; implemented alerting protocols that reduced unplanned downtime incidents at a mission-critical power production facility.
• Prepared monthly power production plans and spare-part budget estimates as Technical Assistant to Head CPP, supporting operational continuity and cost control across plant operati
Worked as Graduate Engineering Trainee at VISA Steel Limited.
Education
Degrees, certifications, and relevant coursework
Gremlin
Gremlin Enterprise Chaos Engineering Certificate
Aug 2026
Indira Gandhi Institute of Technology (IGIT), Sarang
Bachelor of Technology - BTech, Mechanical Engineering
2019 - 2023
Jindal public school, soyabali, barbil
Science
2017 - 2019
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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