nikita sharma
@nikitasharma11
I build strategy, operations, and analytics frameworks that improve business execution.
IndiaWhat I'm looking for
At Amazon, I built a Control of Errors framework that reduced defect-related tickets by 15%, redesigned workflows to lift throughput by 20%, and led the zero-to-one post-merger integration of Amazon Japan operations 30% faster with 100% SLA compliance.
I've also translated market, competitor, and operational research into strategic recommendations at EY and built BI dashboards at TCS using Power BI, SAP BusinessObjects, and QlikView. I bring nearly five years of experience turning ambiguous business problems into decision-ready insights and practical execution mechanisms.
Experience
Work history, roles, and key accomplishments
Business Analyst
Aug 2024 - Dec 2025 (1 year 4 months)
Investigated recurring pricing defects, built a Control of Errors framework, and cut defect-related tickets by 15%. Built performance reports and governance dashboards, and redesigned workflows to lift throughput by 20%.
Assessed European healthcare robotics market attractiveness and competitor positioning, translating research into strategic recommendations. Tracked competitor Generative AI initiatives and contributed to a strategic risk framework that improved client NPS by 15%.
Business Systems Analyst / Systems Engineer
Oct 2018 - Jul 2021 (2 years 9 months)
Built BI dashboards using Power BI, SAP BusinessObjects, and QlikView, improving reporting efficiency by approximately 20%.
Education
Degrees, certifications, and relevant coursework
Shri Ram College of Commerce
Post Graduate Diploma, Global Business Operations
Grade: 78.2%
Pursued a PG Diploma in Global Business Operations, graduating as a Double Gold Medalist.
Seth Jai Prakash Mukand Lal Institute of Engineering and Technology
Bachelor of Technology, Information Technology
Grade: 73.5%
Completed a Bachelor of Technology in Information Technology with a score of 73.5%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Portfolio
nikita-sharma-portfolio.lovable.appJob categories
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