Open to opportunities

Sushma Priya

@sushmapriya

Message

Dynamic HR professional with expertise in talent management and strategy.

India

Message

What I'm looking for

I seek a role that fosters growth, encourages innovation, and values employee engagement.

I am a dynamic HR professional with extensive experience across IT, Telecom, SaaS, and healthcare sectors. As a Senior Talent Success Coach at Uplers Solutions, I lead the HR function for the Talent Success Vertical, where I have successfully developed and implemented HR strategies that align with business objectives across APAC, EMEA, and AMER regions. My leadership has driven significant improvements in employee engagement and retention, increasing retention rates to 92% and gender diversity from 4% to 18%.

With a proven track record in change management, I have led initiatives that ensure smooth transitions during organizational changes, maintaining productivity and engagement. My expertise extends to HR analytics, talent acquisition, and performance management, where I have designed comprehensive programs that foster a positive workplace culture. I am passionate about aligning HR strategies with business goals and driving operational improvements that enhance overall organizational effectiveness.

Experience

Work history, roles, and key accomplishments

Current

Senior Talent Success Coach

Current

Uplers Solutions Pvt Ltd

Jun 2021 - Nov 2024 (3 years 5 months)

Led the HR function for the Talent Success Vertical, overseeing talent acquisition, HR operations, and compliance. Developed HR strategies for multiple regions, increased gender diversity, and improved employee retention through engagement initiatives.

Talent Acquisition HR Operations Change Management Employee Engagement HR Analytics Compliance Management Team Leadership Strategic Planning Organizational Development Performance Management

Team Lead-HR

Medall Healthcare Pvt Ltd

May 2015 - May 2020 (5 years)

Managed end-to-end HR service delivery for over 600 employees, including talent acquisition, onboarding, payroll, and compliance. Acted as a change manager during the transition to HRMS and maintained positive employee relations.

Talent Acquisition Employee Relations HR Compliance Change Management Payroll Management Vendor Management Data Analysis Performance Management Onboarding HR Services

NSS Engineer

Nokia Siemens Networks

Feb 2010 - Mar 2013 (3 years 1 month)

Served as a point of contact for international roaming issues, focusing on troubleshooting and performance management. Recognized for contributions to revenue growth in national and international roaming.

Troubleshooting Performance Management SS7 Signaling Team Coordination Customer Service Data Analysis Technical Support Communication

Education

Degrees, certifications, and relevant coursework

Birla Institute of Technology, Mesra

Master of Business Administration, Human Resources Management

2013 - 2015

Grade: 89.6%

Activities and societies: Member of Training and Placement committee, awarded for Paper Presentation at NIPM-Eastern Chapter.

Completed a Post Graduation in Human Resources Management with a focus on strategic HR practices. Achieved 89.6% and was awarded for paper presentation at NIPM-Eastern Chapter. Actively participated in the Training and Placement committee.

SRM University

Bachelor of Technology, Electronics and Communications Engineering

2005 - 2009

Grade: 92.3%

Activities and societies: President of Electronics Students Association, Elected committee head for Technical fest.

Graduated with a Bachelor of Technology in Electronics and Communications Engineering, achieving a percentage of 92.3%. Actively involved in student leadership as President of the Electronics Students Association.