Open to opportunities

Sushma Bhargav

@sushmabhargav

Message

Global product leader building AI-first data platforms that turn entity data into governed decisions.

India

Message

What I'm looking for

I’m looking to lead an AI-first data platform product—owning strategy, roadmap, pricing, and GTM—while building governed entity resolution and decision automation with cross-functional global teams and Fortune 500 scale.

I’m a Global Product Leader focused on AI-first data platforms, external data intelligence, and MDM—turning complex enterprise entity data into explainable, governed decisions. I currently own a four-product portfolio at Matchbook AI with $7–10M ARR and 20 enterprise customers.

I lead end-to-end portfolio ownership: multi-product roadmap and strategy, pricing and subscription models, GTM and marketing collateral, and customer-feedback-driven prioritisation. I partner closely with the CTO’s engineering, AI data engineering, and QA teams while leading PM/project/UX teams to deliver outcomes.

My core domain is entity resolution, data matching and deduplication, golden record management, and data governance and lineage for regulated Fortune 500 deployments. I’ve shipped agentic AI for onboarding and support automation, reducing enterprise onboarding from 8 weeks to under 2 hours, while deflecting routine support load.

I’ve driven measurable impact across product accuracy, speed, and adoption—raising entity match precision from ~40% to 95%, cutting manual match review effort by over 80%, and improving renewals by 25% through tiered SaaS, usage-based API, and AWS Marketplace packaging. I also focus on cloud-native data pipelines into Snowflake Secure Share and Databricks Delta tables to shorten time-to-value.

Experience

Work history, roles, and key accomplishments

Current

Global Product Leader - AI Data

Current

Matchbook AI

Sep 2024 - Present (1 year 11 months)

Owned strategy, roadmap, pricing, and GTM for Matchbook AI’s AI data platform and MDM portfolio, leading product, project management, and UX teams in partnership with CTO/engineering, AI data engineering, and QA. Improved entity match precision from ~40% to 95%, shipped agentic AI onboarding to reduce onboarding from 8 weeks to under 2 hours, and grew enterprise renewals 25%.

Product Strategy GTM Entity Resolution Deduplication Master Data Management (MDM)Golden Records Data Quality Agentic AI Autonomous Agents GenAI Data Enrichment Survivorship Rules Explainable Scoring

Associate Director of Products

Phasezero LLP India

Aug 2022 - Apr 2024 (1 year 8 months)

Led an enterprise SaaS commerce cloud product (CxCommerce), unifying site management, search, merchandising, and personalization. Implemented GenAI product-description generation (reducing catalog manager workload 40%) and launched an onboarding app to automate setup (28% operational time saved) while reducing monthly support requests per tenant by 37%.

Product Management Site management Smart Search Merchandising Personalization AI Assisted Product Descriptions Onboarding Operational Efficiency Customer Deflection

Associate Director

Happiest Minds Technologies

Jul 2020 - Jul 2022 (2 years)

Defined product vision and lifecycle across Retail, eCommerce, Hi-Tech, and Healthcare and launched Happiest Health, a curated digital health content platform for global audiences.

Product Vision Lifecycle Ecommerce Healthcare Product Development Digital Health Content Platforms

Senior Product Owner

SmartBear

Oct 2019 - Apr 2020 (6 months)

Managed Zephyr Squad for Atlassian Jira, driving roadmap, GTM, and positioning to support growth in new acquisitions. Led a 10,000+ user base transition through an acquisition while managing squad priorities.

Jira Product Roadmap Go To Market (GTM)Product Positioning Product Ownership Acquisition