Susan Vergeer
@susanvergeer
I restore momentum in complex digital delivery and business transformation programmes.
South AfricaWhat I'm looking for
I've restored delivery control for Old Mutual's Unified Agent Workbench programme, rebuilding Jira governance, establishing executive reporting, and coordinating capacity, dependencies, and release readiness under fixed scope, budget, and timeline pressure.
Across Lesaka Technologies, Khanyisa Real Systems, OroAfrica, and B Miller & Co., I've turned fragile delivery and labour-intensive operations into practical systems. My work spans software delivery, data transformation, workflow automation, CAD/CAM innovation, and cross-functional leadership—improving planning confidence, reducing costs, and making complex work visible.
Experience
Work history, roles, and key accomplishments
Stabilised a long-running strategic digital delivery programme, rebuilding Jira governance and coordinating complex dependencies across business, architecture, and development teams. Established decision-ready executive reporting and integrated capacity and dependency planning for executive review.
Delivery Coach
Lesaka Technologies
Oct 2024 - Nov 2025 (1 year 1 month)
Enabled delivery across fintech, data, DevSecOps, and SRE environments, unifying a newly acquired data squad and establishing predictable delivery within three months. Connected business and technical stakeholders through clearer priorities and pragmatic governance.
Delivery Lead
Khanyisa Real Systems
Mar 2021 - Sep 2024 (3 years 6 months)
Led software delivery across consulting engagements, managing scope, roadmaps, planning, risk, and stakeholder alignment. Rescued a critical software migration, reduced client meeting time by 75%, and instituted component-based estimation.
R&D and Process Innovation
OroAfrica
Oct 2012 - Jul 2020 (7 years 9 months)
Led research and product development for bespoke and scaled production, supporting customer liaison, project management, and operational change. Engineered digital workflows, invented an in-house manufacturing method, and automated product configuration.
Department Head
B Miller & Co.
Apr 2006 - Oct 2010 (4 years 6 months)
Built and scaled a CAD/CAM sampling department, introducing breakthrough technology and redesigning roles and workflows. Modernised a labour-intensive model-making function into a scalable six-person design operation, reducing development costs by 60%.
Freelance CAD Designer
Self Employed
Feb 2000 - Mar 2006 (6 years 1 month)
Worked as a freelance CAD designer, lecturer, entrepreneur, and goldsmith, providing design and manufacturing services.
Education
Degrees, certifications, and relevant coursework
Scrum Alliance
Certified ScrumMaster (CSM), Scrum
Certified ScrumMaster (CSM) certification obtained in 2024.
University of Cape Town
Project Management Foundations, Project Management
Completed Project Management Foundations course through UCT GetSmarter in 2020.
Cape Peninsula University of Technology
BTech, Jewellery Design and Manufacture
BTech in Jewellery Design and Manufacture obtained in 2003.
Cape Peninsula University of Technology
National Diploma, Jewellery Design and Manufacture
National Diploma in Jewellery Design and Manufacture obtained in 2001.
Ruth Prowse School of Art
NQF6, Jewellery Design and Manufacture
NQF6 in Jewellery Design and Manufacture obtained in 1999.
University of Cape Town
BSc, Electrical Engineering
BSc in Electrical Engineering, incomplete.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Social media
Job categories
Skills
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