Strong Tower Holdings

Used a contracting pause to build a digital transformation product from concept to launch, including backlog creation, release definition, and delivery governance.

Delivered technology projects and product enhancements for Group HR, managing two delivery squads and mentoring a YES intern. Worked with Product Owners and Deloitte consultants to develop Agile competency.

Oversaw a combination of projects using Agile (Scrum) for Backbase's customers, delivering the Backbase Banking Omni-channel Platform for web and mobile.

Oversaw a combination of projects and programmes, implementing an Agile way of work and developing a culture of delivery and execution. Successfully launched AirFibre, FLTE Repricing, 5G, Q-Contact, and Sonic RPA POC.

Took time off to reconfigure life after having a third child and divorce, and dealt with the death of mother due to Covid-19.

Ensured successful delivery of projects and programmes within the Multiply Wellness & Rewards programme, managing budgets, teams, and client relationships. Introduced Agile way of work and recruited scrum masters.

Responsible for engagement delivery quality and customer satisfaction by structuring and managing deals through completion, including risk management, team assembly, and deliverable acceptance.

Managed ICT projects with focus on Governance, Risk & Compliance clusters, including line management of project administrators, business analysts, and project managers. Rescued projects and delivered key initiatives.

Managed ICT projects for T-Systems clients in Gauteng including Eskom and Transnet, focusing on Relationship Management Restructuring, Mainframe/Data Centres' Upgrade, and Storage Restructuring.

Managed the Provincial Fixed Assets including government land and buildings, and related systems and processes.

Managed the technical implementation of an integrated enterprise Hospital Information System (eHIS) for Limpopo Provincial Health Dept at 41 hospitals, overseeing 60 resources and a R261 million budget.

Managed Project Merlot, the synergy project for outsourcing of data and voice networks by Nedbank to CSC, refreshing 8 of 23 Nedbank campuses and 2 for Old Mutual.

Contracted to the Parliament of South Africa as part of a programme to improve internal systems and services.

Implemented 6 modules of the FINEST ERP system across 12 provincial departments, coordinating a R49 million+ contract and consolidating asset registers.

Managed projects involving development and implementation of information systems, and established a Project Management Office (PMO) for SITA in the Western Cape.

Supported a Windows NT network infrastructure (LAN) on server and workstation side using SAS, ensuring stability and minimal downtime.

Started as an assistant in the Marketing Department, coordinating promotions.

Completed Google AI Essentials certification in 2026.

Completed AI Mastery Certification Programme in 2026.

Certified Product Owner (Scrum) certification completed in 2024.

Completed AWS Cloud Practitioner Essentials certification in 2024.

Certified Scrum Master (Scrum) certification completed in 2024.

Completed LeanKanban KMP1 – Kanban Systems Design certification in 2019.

Completed SAFe Scrum Master Training certification in 2018.

Completed SAFe Agile Team Coaching certification in 2018.

Completed Service Design Thinking certification in 2017.

Grade: 3.7

Activities and societies: Core Banking modules and Ethics plus Regulatory Framework for Banking Industry covered.

National Certificate in Banking: Core Banking & Financial Services Learnership (NQF 5 Level) from Cornerstone Performance Solutions, started in 2015.

Activities and societies: Class Representative for the 2013 MMP Cohort

The MMP is for seasoned MO’s (Manager of Others) and fully performing MM’s (Manager of Managers) who require to broaden their thinking around
Leader/Manager and Business principle matters.
I passed with Distinction (Top Student for the programme) with an overall average of 77% (A):

Completed Foundation in IT Service Management (ITIL v3) certification in 2009.

Grade: 3.5

Activities and societies: I passed this diploma-equivalent NQF registered programme (Level 5) with 5 distinctions (in Economics, Financial Accounting, Managing Information Technology, Entrepreneurship & Quantitative Methods) and was B-average overall and was in the top 6 of my class.

Completed a post-graduate programme in Business Management at UCT's Graduate School of Business.

Grade: 3.8

Activities and societies: MCSE, MCP+Internet, MCP (1998) - The Microsoft Certified Solutions Expert (MCSE) and Microsoft Certified Systems Engineer (MCSE) certifications were officially retired by Microsoft on January 31, 2021.

Earned a Higher Diploma in Systems Architecture, specializing in Windows NT 4.0 platform for MCSE with TCP/IP and IIS 4.0 electives, and received international certifications from Microsoft and AFSM International - A+ Certification

Completed a National Certificate in Banking: Core Banking & Financial Services Learnership (NQF 5 Level) in 2015, building banking acumen and practical workplace application skills.

Grade: 3.6

Activities and societies: Modules include Air Travel, World Resorts and an internship at Campground Travel in Rondebosch, Cape Town

Diploma in Travel & Tourism, successfully completed within set timelines and standard.