Susanna Obi

I am a results-driven Mass Communication graduate with a strong foundation in client relations and administrative support. My experience as a Loans and Advances Officer at Grooming Centre has honed my ability to manage client interactions effectively, ensuring high satisfaction and retention rates. I excel in delivering exceptional customer service and have a proven track record of enhancing operational efficiency through meticulous organization and proactive problem-solving.

Currently, I am advancing my skills with a Virtual Assistant certification, which complements my background in communication and client management. My technical proficiency in Microsoft Office Suite and digital marketing fundamentals allows me to leverage digital tools to optimize workflows. I am eager to contribute my comprehensive skill set to a growth-oriented organization that values communication and operational excellence.