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SUSAN MCCLANESM
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SUSAN MCCLANE

@susanmcclane

Benefits Counselor at NES helping employees understand coverage choices and resolve enrollment concerns.

United States
Message

At NES, I help employees understand their benefit choices by listening to their needs and explaining coverage in clear, practical terms. I manage enrollment conversations and follow through on questions and concerns.

At McClane Benefits Group, I managed a portfolio of 50+ employer groups and served as a consistent contact for account service and enrollment needs. I led employer meetings and employee education sessions, translating complex coverage details into practical guidance.

At Mid Atlantic Benefits Group, I managed employer benefit accounts and coordinated enrollment activities with insurance carriers to address claims, policy, and service concerns. My background includes health, life, disability, and voluntary benefits, and I’m a Licensed Life & Health Insurance Producer in multiple states.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

GC

Goldey-Beacom College

Business Management & Marketing

Studied Business Management and Marketing at Goldey-Beacom College in Wilmington, Delaware.

Tech stack

Software and tools used professionally

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