At Uniglobe Focus Travel & Tours, I support accommodation and employee mobility services for the client Virtusa. I coordinate employee lodging arrangements based on business requirements and Mobility Team approvals.
I manage hotel bookings and temporary housing while following mobility policies, budgets, and approval workflows. I also coordinate with the Mobility Team, HR, and accommodation providers to arrange timely solutions.
At Tech Mahindra, I handled international travel emails and calls, arranged accommodation for new joiners and relocating associates, and coordinated reservations with international vendors and hotels. I maintained reports and processed hotel booking payments.
Earlier, as a Customer Support Executive at Continental Softtech, I supported customers by phone and email and resolved their complaints and issues. My experience also includes maintaining booking records, verifying accommodation invoices, and providing non-voice support.
