Open to opportunities

Eveline Binu

@evelinebinu

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Experienced travel coordinator with a passion for customer service.

India

Message

What I'm looking for

I seek a dynamic role in a progressive organization that values growth and collaboration.

I am an effective and energetic travel coordinator with over 12 years of experience in the travel industry. My career has been marked by my ability to adapt to various tasks and environments, ensuring that I meet the needs of my clients with confidence and professionalism. I have successfully developed travel plans for multinational companies, providing comprehensive services that include ticket bookings, hotel arrangements, and travel insurance.

Throughout my career, I have worked with esteemed organizations, managing travel for clients in diverse sectors such as petroleum, oil and gas, and marine industries. My dedication to customer satisfaction and my strong communication skills have allowed me to build lasting relationships with clients, ensuring their travel experiences are seamless and enjoyable. I am committed to maintaining a high level of service and professionalism in every aspect of my work.

Experience

Work history, roles, and key accomplishments

Current

Corporate Travel Consultant

Current

Confident Travel Ltd

Jan 2022 - Present (3 years 6 months)

Dealt with multinational companies in various industries, managing travel for an average of 3000 employees. Developed travel plans, assisted with international ticket bookings, and handled automated ticketing, hotel bookings, transfers, and travel insurance.

Travel Insurance Sabre Worldspan Galileo

Corporate Travel Consultant

Akbar Gulf Travels of India

Jul 2014 - Jun 2019 (4 years 11 months)

Managed corporate travel for multinational companies, including those in the Petroleum, Oil & Gas, and Marine sectors. Responsible for creating travel plans, booking international tickets, and arranging associated services like hotel stays and transfers.

Corporate Travel Ticketing Travel Insurance Customer Service Sabre Worldspan Galileo

Corporate Travel Consultant

Oman Travels

Jun 2008 - Jul 2014 (6 years 1 month)

Developed and managed travel plans for corporate clients, including international ticket bookings and comprehensive travel arrangements. Provided tour packages, safaris, and car rentals, serving multinational companies with large employee bases.

Corporate Travel Car Rental Travel Insurance Customer Relations Sabre Worldspan Galileo

Assistant Administrative cum Reservation & Ticketing Officer

Qatar Airways

Nov 2004 - Apr 2005 (5 months)

Performed administrative duties and managed reservations and ticketing for clients. Handled pre-flight checks and interacted with travel agents and walk-in customers.

Reserving Ticketing Administrative Support Customer Service Sabre Worldspan Galileo

Traffic Commercial Assistant

Air India

May 2003 - Nov 2003 (6 months)

Assisted passengers with check-in and boarding procedures for Air India and other airlines. Managed arrival and departure documents, handled customer complaints, and assisted unaccompanied minors.

Passenger Assistance Document Management Sabre Worldspan Galileo

Education

Degrees, certifications, and relevant coursework

IATA / UFTAA

Foundation Course, Travel Industry

Completed the IATA / UFTAA Foundation Course, covering essential subjects such as Air Fares and Ticketing, World Geography, Customer Care, and the Travel Industry. This course provided a comprehensive understanding of travel operations and customer service.

M.G. University

Bachelor's Degree, Commerce

Obtained a Bachelor's Degree in Commerce from M.G. University, Kerala, India. The curriculum included foundational business principles and practices. Gained proficiency in computer applications such as MS Office and Tally, along with system knowledge in Amadeus, Sabre, Worldspan, and Galileo.