Eveline Binu

Dealt with multinational companies in various industries, managing travel for an average of 3000 employees. Developed travel plans, assisted with international ticket bookings, and handled automated ticketing, hotel bookings, transfers, and travel insurance.

Managed corporate travel for multinational companies, including those in the Petroleum, Oil & Gas, and Marine sectors. Responsible for creating travel plans, booking international tickets, and arranging associated services like hotel stays and transfers.

Developed and managed travel plans for corporate clients, including international ticket bookings and comprehensive travel arrangements. Provided tour packages, safaris, and car rentals, serving multinational companies with large employee bases.

Performed administrative duties and managed reservations and ticketing for clients. Handled pre-flight checks and interacted with travel agents and walk-in customers.

Assisted passengers with check-in and boarding procedures for Air India and other airlines. Managed arrival and departure documents, handled customer complaints, and assisted unaccompanied minors.

Completed the IATA / UFTAA Foundation Course, covering essential subjects such as Air Fares and Ticketing, World Geography, Customer Care, and the Travel Industry. This course provided a comprehensive understanding of travel operations and customer service.

Obtained a Bachelor's Degree in Commerce from M.G. University, Kerala, India. The curriculum included foundational business principles and practices. Gained proficiency in computer applications such as MS Office and Tally, along with system knowledge in Amadeus, Sabre, Worldspan, and Galileo.