Surinder Pal Singh

As an Operations Manager, I have honed my skills in leadership, communication, and problem-solving. Currently managing a team of 120 FTEs at Concentrix, I ensure that operations remain within budget while maintaining high-quality standards. My leadership style emphasizes employee growth, motivation, fostering a culture of efficiency and compliance.

I would describe myself as a Team Player because I actively listen to my teammates' ideas and suggestions, and I'm always willing to help them achieve our shared goals. By following this approach, I managed to gain the trust of the team members and help them motivated.

My personality is that of someone trustworthy, someone who works at pace, and someone who always embraces changes positively. My strategic approach has consistently delivered on targets and established the company as a leader in compliance. I am passionate about driving team metrics and ensuring that every team member is equipped with the necessary skills to succeed, which has resulted in high employee satisfaction and performance.