At Northern Trust, I led global resiliency and capacity planning programs for the CTO organization, reducing operating costs by 30% in the first year on a $3M+ annual infrastructure budget. I also helped lower detection and recovery times by 10 to 15% through reliability metrics, automated resiliency frameworks, and failover safeguards.
I strengthened reliability across hybrid-cloud architectures and shared platforms by leading engineering teams in deploying an enterprise chaos engineering platform. My dashboards and governance cadence supported executive decisions, and 99% of program milestones were delivered on time and on budget.
At American Express, I coordinated release workflows for web and mainframe applications, aligning Product Development, Risk, Compliance, and engineering stakeholders. At State Street, I directed test delivery for fund accounting and valuation applications; most recently, as Product Owner at 3Aware, I owned the roadmap for an AI-driven Clinical Scientific Workbench and used generative AI workflows to reduce sprint planning preparation time.
