At Northwestern Mutual, I led a multi-year enterprise modernization program, replacing legacy IBM/BPM systems with a modern architecture supporting 10,000+ business and operations users. I coordinated the migration and validation of 25 to 35 years of historical business data while minimizing operational disruption.
At FIS GLOBAL, I coached Agile teams and partnered with Product Owners on enterprise technology initiatives, contributing to a 55% reduction in project escalations. I also created Power BI dashboards and implemented Power Automate solutions to improve delivery visibility and operational efficiency.

