Suraj Magar
@surajmagar1
I build global PMOs and research operations that improve delivery speed, customer outcomes, and scale.
IndiaWhat I'm looking for
At Gartner, I lead a 20+ person research operations team delivering 160+ Magic Quadrant and Critical Capabilities publications annually. I increased throughput by 25%, reduced cycle time by 37%, and absorbed 30%+ growth without additional headcount through process and technology redesign.
Across SHL, NTT Data, and Fidelity International, I’ve built a 70+ member global PMO, improved Order-to-Cash controls and DSO, and delivered a UK-to-India regulatory migration with zero post-go-live escalations. I combine governance, automation, and people development to turn ambiguous operational mandates into measurable customer and business outcomes.
Experience
Work history, roles, and key accomplishments
Directs a 20+ person research operations team managing Gartner's flagship Magic Quadrant and Critical Capabilities publications. Increased throughput by 25% YoY, reduced cycle time by 37%, and improved CSAT by 30% through process and technology redesign.
Education
Degrees, certifications, and relevant coursework
International College of Financial Planning
Post Graduate Diploma, Financial Planning
Post Graduate Diploma in Financial Planning from the International College of Financial Planning, Delhi.
Deshbandhu College, University of Delhi
Bachelor of Commerce (Hons.), Commerce
Bachelor of Commerce (Hons.) from Deshbandhu College, University of Delhi, equivalent to EQF Level 6.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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