Open to opportunities

Gowtham Venkatesh

@gowthamvenkatesh

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Senior Professional Services and Program Management leader driving enterprise delivery and operational excellence.

India

Message

What I'm looking for

I seek senior roles in program or professional services management where I can drive scalable delivery models, optimize resource utilization, lead cross-functional teams, and partner with executives to deliver measurable business outcomes.

I am a PMP-certified Professional Services and Program Management leader with 11+ years delivering complex enterprise programs, managing $2M–$4M+ portfolios, and leading teams of 10–15 cross-functional professionals for Fortune 100 clients. I specialize in resource optimization, service delivery frameworks, KPI-driven operational analytics, and stakeholder engagement at the C-level.

I have led large-scale migrations and integrations (including UKG OpenAir for 1,500+ users and OpenAir/NetSuite during a major merger), built dashboards and automation that reduced reporting time by 75%, and drove utilization improvements from 68% to 82% while maintaining high client satisfaction and delivery quality.

Experience

Work history, roles, and key accomplishments

Current

Senior Professional Services Ops

Current

Poppulo

Jan 2025 - Present (10 months)

Lead professional services operations for a 30+ Fortune 100 account portfolio, achieving 95%+ client satisfaction and reducing delivery cycle time by 20% through process standardization and KPI-driven decisions.

Professional Services Operations KPIs Stakeholder Management Service Delivery Cross Functional Collaboration Process Optimization

Project Manager, PMO

CAI Info India

Aug 2022 - May 2024 (1 year 9 months)

Managed PMO operations for an 18+ project portfolio valued at $2.5M+, delivering 97% on-time delivery and improving utilization from 68% to 82% while maintaining margins above 25%.

Program Management PMO Resource Management Risk Management SOX Compliance Stakeholder Engagement

Product Delivery Manager

Finastra

Dec 2017 - Aug 2022 (4 years 8 months)

Program manager for product delivery operations coordinating 6+ releases and 50+ engineers, managing a $4M product budget and delivering 20+ major features yearly while driving 30% velocity improvement.

Product Lifecycle Management Release Management OpenAir NetSuite Integration Power BI Agile Scrum PLM Governance Budget Management Process Automation

Associate - MarketSource Sourcing

VWR International

Dec 2015 - Sep 2017 (1 year 9 months)

Developed resource utilization and KPI dashboards for 20+ member teams, automated 15+ operational reports reducing reporting effort by 60% and supporting $2M+ annual sourcing operations.

KPIs Data Automation Process Optimization