Suraj Burkul
@surajburkul
Cloud-focused technical support engineer delivering secure, cost-effective AWS solutions.
What I'm looking for
I’m a technical support engineer with a cloud-first mindset, equipped with strong foundational knowledge and hands-on experience from certification. I’m driven to contribute my skills and passion for cloud technologies to help organizations grow through reliability, security, and cost optimization.
I’m familiar with AWS networking concepts and best security practices, and I aim to apply cloud architecture and security principles to real environments. I’ve worked with deploying and managing applications on AWS using AWS Elastic Beanstalk, and with AWS database services like Amazon RDS and Amazon DynamoDB. I also develop automation solutions using modern cloud technologies.
In my recent application support and technical support roles, I’ve supported cloud infrastructure and production deployments using AWS services (including Amazon EC2, Amazon S3, and Amazon Virtual Private Cloud) alongside tooling such as Docker Swarm, Linux, ServiceNow, BMC Control-M, Jenkins, Git/GitHub, and AWS CloudFormation. I’ve also built and demonstrated web development skills (HTML, CSS, JavaScript, PHP, MySQL, JSON, responsive design) through projects, and I bring teamwork and leadership to customer-facing support work.
Experience
Work history, roles, and key accomplishments
Worked as a customer support associate at Tech Mahindra during Oct 2025 to Feb 2026.
Worked as a customer service advisor at Concentrix from Dec 2024 to Mar 2025.
Projects Completed:
Sports Club App
Tic-Tac-Toe Game
RDF Business Process Studio
Skills Demonstrated:
HTML, CSS, JavaScript, PHP, MySQL, Object-Oriented PHP, JSON, Responsive Design
Special Mention:
"Suraj demonstrated strong technical expertise, leadership qualities, and teamwork skills, making invaluable contributions to project development."
Internship trainee at Take It Ideas Innovative Solutions Pvt Ltd (Sep 2024 to Nov 2024).
Application Support Engineer
Aug 2022 - Jul 2024 (1 year 11 months)
Application support engineer at LeanQuality Solutions (I) Pvt. Ltd. (Aug 2022 to Jul 2024) working with cloud and DevOps technologies.
Technical support engineer at LeanQuality Solutions (I) Pvt. Ltd. (Aug 2022 to Jul 2024) using cloud, networking, and automation tooling.
Education
Degrees, certifications, and relevant coursework
Late Vijay Makhmale Jr College Of arts and science
Higher Secondary Education, Science
2013 - 2014
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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