Varun HVH
Looking for a job

Varun H

@varunh

Cloud Support Specialist passionate about automation and efficient solutions.

India

What I'm looking for

I am looking for a role that fosters growth, values innovation, and encourages collaboration in cloud and DevOps environments.

I am a Cloud Support Specialist with hands-on experience in automating AWS infrastructure and building CI/CD pipelines using Jenkins, Maven, and SonarQube. My journey in cloud computing has equipped me with the skills to manage deployments across AWS, Azure, and GCP, ensuring optimal performance and cost efficiency. I thrive in fast-paced SaaS environments, where I leverage my technical expertise to deliver exceptional customer support and create scalable solutions.

During my recent internship at MicroDegree, I developed a strong foundation in networking concepts and cloud architecture. I designed and implemented scalable solutions using AWS services, configured Elastic Kubernetes Service, and streamlined software delivery through automation. My commitment to continuous learning and improvement drives me to stay updated with the latest cloud technologies, enabling me to provide effective troubleshooting and support.

As a professional, I prioritize customer satisfaction and strive to enhance workflows, achieving significant reductions in support tickets. My ability to communicate complex technical concepts clearly allows me to collaborate effectively with cross-functional teams. I am eager to contribute my skills and passion for cloud and DevOps to a dynamic organization that values innovation and growth.

Experience

Work history, roles, and key accomplishments

MI

AWS DevOps Internship

MicroDegree

Nov 2023 - Apr 2024 (5 months)

Developed a foundational understanding of networking concepts, including TCP/IP and DNS, enabling better troubleshooting capabilities relevant to cloud environments. Designed and implemented scalable cloud architecture using AWS services like EC2, S3, VPC, Route53, RDS, CloudFront, and CloudWatch, gaining hands-on experience with cloud infrastructure management.

Spektra Systems logoSS

Cloud Support Specialist

Apr 2023 - Oct 2023 (6 months)

Enhanced customer satisfaction by providing efficient support through CRM ticketing systems and chat functionalities, including Zoho Desk and Zoho Sales-IQ chat, achieving a 20% reduction in customer support tickets by optimizing workflows in alignment with SLA requirements. Acquired hands-on experience with leading cloud platforms, including AWS, Azure, and GCP, utilizing cost optimization tools

Education

Degrees, certifications, and relevant coursework

VE

Vidyavardhaka College of Engineering

Bachelor of Mechanical Engineering, Mechanical Engineering

2019 - 2023

Grade: 8.01 GPA

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