Summer User
@summeruser
Adaptable office assistant with expertise in IT and customer service.
What I'm looking for
I am an adaptable and resourceful individual with extensive experience in administrative support, IT, and customer service. My proficiency in various software tools, combined with my ability to troubleshoot technical issues, allows me to provide seamless support in busy environments. I thrive on managing schedules and ensuring smooth operations, which has been a key part of my professional journey.
In my current role as a Remote Administrative & IT Support freelancer, I assist 5-10 clients weekly, resolving hardware, software, and networking issues. My experience at AccentCare Home Health and Riney has honed my skills in front desk management and technical support, where I successfully coordinated office schedules and improved workflow efficiency by 30%. I am excited to bring my versatile skill set to a dynamic AI company.
Experience
Work history, roles, and key accomplishments
Remote Administrative & IT Support
Freelance
Feb 2021 - Present (4 years 4 months)
Provided help desk support for 5-10 clients per week, resolving hardware, software, and networking issues. Streamlined administrative tasks using AI platforms and ensured smooth client interactions through various communication channels.
Administrative Specialist & Receptionist
AccentCare Home Health
Jul 2017 - Sep 2018 (1 year 2 months)
Managed front desk operations, handling over 40 daily calls and providing technical support for office computers. Demonstrated strong problem-solving abilities in coordinating office schedules and resolving conflicts.
IT & Video Systems Coordinator
Riney
Sep 2009 - Mar 2016 (6 years 6 months)
Managed daily operations and assisted the broadcast team with software installations. Developed a streamlined file management system, improving office productivity and enhancing system efficiency.
Education
Degrees, certifications, and relevant coursework
Moore College of Art & Design
Bachelor of Fine Arts, Fine Arts
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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