SUMIT SHARMA
@sumitsharma15
I improve travel bookings, customer service, and cross-selling through GDS and client management systems.
IndiaWhat I'm looking for
I'm currently a Cross Sale Consultant at Oojo.com, where I resolve customer queries, provide travel advice, streamline booking processes, and improve customer engagement through reliable service.
Previously, I worked as a Travel Manager at ASAPTICKETS, supporting compliance with travel regulations and company policies while using Global Distribution System and Client Management System experience to maintain high standards.
I've also led sales training at Crimsoune Club and coordinated training requirements as a Manager at Pets Folio. I bring customer focus, sales execution, operational efficiency, and team collaboration to travel and client-facing work.
Experience
Work history, roles, and key accomplishments
Cross Sale Consultant
Oojo.com
Feb 2025 - Present (1 year 7 months)
Resolved customer queries and problems using effective communication and providing step-by-step solutions. Provided expert travel advice and recommendations, establishing credibility and trust with a diverse clientele.
Education
Degrees, certifications, and relevant coursework
Indira Gandhi National Open University
Post Graduate Diploma, Human Resource Management
2023 -
Grade: 58%
Pursued a Post Graduate Diploma in Human Resource Management with a GPA of 58%.
S.K. Somaiya College of Arts, Science and Commerce
Bachelor of Management Studies, Management Studies
2021 -
Grade: 70%
Completed a Bachelor of Management Studies with a GPA of 70%.
Aryan Oriental Convent Higher Secondary School
Higher Secondary School Certificate, Commerce
2018 -
Grade: 75%
Completed 12th standard in Commerce with a GPA of 75%.
Aryan Oriental Convent Higher Secondary School
Secondary School Certificate, General
2016 -
Grade: 85.4%
Completed 10th standard with a GPA of 85.4%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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