Sumit Mondal
@sumitmondal
I've closed $242,000+ in B2B healthcare RCM revenue and manage CXO-level client relationships.
IndiaWhat I'm looking for
I've managed full-cycle B2B sales for US Healthcare RCM clients at Sunknowledge Services Inc., from lead generation and outreach through solution selling, negotiation, closure, and onboarding.
I generated $242,000+ in revenue through 150+ FTE closures while building relationships with 20+ CXO-level decision-makers. I use HubSpot CRM, Apollo.io, Lusha, SalesQL, LinkedIn Sales Navigator, Emelia.io, and ChatGPT to enrich data, manage pipelines, and personalize outreach.
I've also driven B2B sales and client success at Infodrive India through calls, chat support, live demonstrations, pricing, proposals, and market research. Earlier, I supported high-volume sales campaigns at Cogent Hub and processed US healthcare insurance claims and medical documentation at Wipro.
Currently at TCS, I research and draft case-specific client communications for UK utility accounts and manage 70+ client cases or emails weekly within a 24–48 hour SLA. I'm recognized as Sunknowledge's Rising Star of 2024 for closing a high-value B2B sales deal and strong overall performance.
Experience
Work history, roles, and key accomplishments
Senior Process Associate – Client Operations & Communications
Jun 2026 - Present (3 months)
Research and draft customized client communications for UK utility accounts using internal platforms and AI tools. Process and manage 70+ client cases per week within SLA, ensuring accuracy and compliance.
Education
Degrees, certifications, and relevant coursework
International Institute of Hotel Management
Bachelor's Degree, Hospitality Management & Business Administration
2020 - 2023
Pursued a Bachelor's degree in Hospitality Management and Business Administration, including a 4-month hotel management internship.
Vivekananda Mission High School
Higher Secondary, General Studies
Completed Higher Secondary education (12th grade).
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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