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SUMEYSH MANCHANDA

@sumeyshmanchanda

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Product management leader at Publicis Sapient, shaping a GenAI platform that has processed over one million documents.

India

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At Publicis Sapient, I own the roadmap for banker-facing features on an enterprise GenAI platform built on Google Vertex AI and the Gemini model family. It serves approximately 80,000 staff and has processed more than one million documents.

I shipped document-upload Q&A grounded in source documents and extended the experience to spreadsheet Q&A for financial models. Users have reported around 30% time saved.

I also own model evaluation and upgrades, and the roadmap for an internal AI agent marketplace. Earlier at EdgeVerve (Infosys Finacle), I incubated and launched three products, and redesigned branch transaction workflows that reduced processing time by 50%+.

Experience

Work history, roles, and key accomplishments

Current

Associate Director, Product Management

Current

Publicis Sapient

Jan 2024 - Present (2 years 10 months)

Own the roadmap for banker-facing features on an enterprise GenAI platform built on Google Vertex AI and the Gemini model family. Platform serves approximately 80,000 staff and has processed over one million documents, with users reporting around 30% time saved.

Generative AI Google Vertex AI Gemini RAG LLM Evaluation Agentic AI Product Roadmap Stakeholder Management AI Governance

Associate Director / Product Owner

Publicis Sapient

Jan 2022 - Dec 2024 (2 years 11 months)

Defined product themes, epics and features and owned the backlog for modernising legacy commercial banking processes. Introduced Generative AI into the delivery cycle ahead of wider market adoption, helping shorten time-to-market for new capabilities.

Product Management Backlog Management Agile Generative AI Commercial Banking

Principal Consultant / Product Manager

EdgeVerve (Infosys Finacle)

Jan 2015 - Dec 2022 (7 years 11 months)

Incubated and launched three products from concept to production, including a social-media banking channel and a Digital Kiosk. Led branch-banking digitalisation, redesigning transaction workflows and automation to deliver a 50%+ reduction in processing time.

Product Management UX Design Design Thinking Digital Banking Facial Recognition Finacle

Lead Consultant

Infosys Finacle

Jan 2011 - Dec 2015 (4 years 11 months)

Owned functional and solution responsibilities across core banking - deposits, loans and correspondent banking engagements for global bank clients.

Core Banking Deposits Loans Correspondent Banking Finacle

Senior Manager, Product Development

Oracle Financial Services

Jan 2009 - Dec 2011 (2 years 11 months)

Conceptualised and specified the deposits module for the Oracle Banking Platform, taking it through JAD sessions, functional specifications and wireframes to launch.

Product Development Oracle Banking Deposits JAD Functional Specifications

Project Manager & Functional Consultant

Oracle Financial Services

Jan 2006 - Dec 2009 (3 years 11 months)

Led the FLEXCUBE core banking implementation at Philippine National Bank's overseas branches in Singapore, Hong Kong, Japan and the US. Delivered CASA, term deposits and lending modules including scope, legacy-system transition, testing, rollout, UAT support and post-go-live issue resolution.

Flexcube Core Banking CASA Term Deposits Lending Project Management UAT

Banking Operations & Branch Leadership

HSBC; Deutsche Bank; HDFC Bank; ICICI Bank

Jan 1996 - Dec 2006 (10 years 11 months)

Held banking operations responsibilities at HSBC (1996–2003), followed by branch leadership at Deutsche Bank, HDFC Bank and ICICI Bank (2003–2006). Received three customer-service excellence awards.

Banking Operations Branch Management Customer Service