Tim Joseph

Progressed through leadership roles across Retail Banking, Wealth, Private Banking, Corporate Banking, Corporate Finance, Corporate Client Onboarding and Regulatory & Compliance, delivering business and technology transformation in global financial services.

Worked as an Associate at Cordys R&D.

Defined the vision and principles for client onboarding transformation and won business and IT adoption, driving process redesign, automation and digital capabilities. Delivered the SmartServe proof of concept (self-onboarding, digital ID verification, workflow automation) and set up innovation governance from PoC to production.

Worked as an Associate Business Analyst.

Led the move from twice-yearly releases to multiple production deployments a week through thin-slicing, hot-hot availability, CI/CD and test automation, replacing full rollbacks with feature-switch controls.

Led and managed delivery of multiple capital financing platforms, chaired global steering committees, and led and managed 80+ team members.

Owned the backlog and roadmap for regulatory-driven products, working with global compliance and policy teams on documentation and technology alignment. Implemented Agile and DevOps practices that improved delivery cadence and quality.

Led GenAI implementation across Wealth & Personal Banking and Wholesale Banking, with governance, delivery frameworks and business adoption to drive productivity. Built a Model Risk Monitoring framework to keep AI use compliant with regulatory risk and audit standards.

Implemented PeopleSoft ERP solutions as a Business Analyst.

Owned the product direction for Control Room technology across global businesses, consolidating applications into shared platforms and optimising processes. Reduced change delivery time by 40%, improved compliance transparency, and mentored 15+ Agile team members.

Established and led HSBC's first Digital Corporate Banking technology capability in Pune, delivering an iPad and browser-based financial analytics product and a Hadoop-based data lake. Managed a globally distributed cross-functional team and cut SIT-to-production cycle time by 80% through TDD, Agile and DevOps.

Led and managed a team of 10 Business Analysts, reengineering processes and strengthening the link between requirements, delivery and outcomes. Delivered Private Banking CRM and portal modernisation (UK and Luxembourg) under the Strategic System Roadmap Programme.

Migrated 17,000+ clients from global platforms to India-compliant platforms within three months, with no fines incurred. Built the transition support model and governance framework, and reported progress to senior stakeholders.

Bachelor of Technology degree from College of Engineering Trivandrum.

Post Graduate Diploma in Business Administration (MBA) from ICFAI Business School.

Executive education in Product Management from IIM Lucknow.

Executive education in Business Analytics from IIM Bangalore.

Machine Learning course from DeepLearning.AI.

Design Thinking Practitioner certification from KPMG.

Machine Learning course from Stanford University.