Technical Support Engineer, Software Support Technician, Customer Support Specialist, or Client Service Representative. I’m eager to apply my skills in troubleshooting, problem-solving, and client handling.
Suman Sunar
@sumansunar
Skilled in resolving technical issues quickely and ensuring customer satisfaction.
What I'm looking for
I am a Support Engineer with over a year of experience in providing technical assistance and maintaining strong client relationships. My career began with a focus on commerce, but my passion for technology and problem-solving led me into the field of technical support. At Synergy, I’ve successfully resolved complex software and hardware issues, contributed to process improvements, and helped clients navigate technical challenges with confidence.
I possess strong communication skills, thrive in collaborative environments, and have a proven ability to handle client concerns with professionalism. I’ve also completed a Django Bootcamp to strengthen my technical foundation and am actively working on personal projects like an online room rental platform.
I’m particularly interested in roles that allow me to combine technical support with client service, especially in remote or hybrid settings. My goal is to grow into roles that challenge me to solve real-world problems while delivering excellent customer experiences.
Experience
Work history, roles, and key accomplishments
I am Support Engineer with strong technical troubleshooting skills and a deep understanding of software and hardware systems. Successfull resolved client issues, ensuring timely and effective solutions to enhance customer satisfaction. Adept at managing client relationships, maintaining documentation, and continuously learning new technologies to stay ahead, fast-paced technical environment.
Education
Degrees, certifications, and relevant coursework
Mahalaxmi polytechnic intutite
Diploma in Information Technology, Information Technology
2020 - 2024
Grade: 3
Shree Mahaaxmi Ma Bi School
+2, Business Management
2021 - 2023
Grade: 3.23
Availability
Location
Authorized to work in
Salary expectations
Job categories
Interested in hiring Suman?
You can contact Suman and 50k+ other talented remote workers on Himalayas.
Message SumanFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
