Open to opportunities

Sultan Mahamud

@sultanmahamud

Message

HR Operations and HRIS leader combining compliance, strategy, and systems.

Bangladesh

Message

What I'm looking for

I’m looking for remote, cross-border HR roles where I can own end-to-end HR operations and HRIS outcomes—strengthening compliance, workforce planning, and process automation—while communicating results to executive leadership and operating independently.

I’m an HR Operations leader with 16+ years in financial services, including 3+ years driving end-to-end HR strategy, HRIS, and workforce planning as AVP & Head of HR Operations at a listed commercial bank reporting directly to the MD & CEO.

Earlier, I led large-scale digital transformation across channels and card portfolios, bringing a rare mix of HR judgment with systems discipline—process reengineering, automation, and vendor-management rigor. I’ve also run compliance-heavy HR operations under tightly regulated, audited environments with central-bank-grade regulatory scrutiny.

Today, I own recruiting-to-employee relations operations, lead HRIS and policy implementation to improve compliance and data accuracy, and partner with senior leadership on organizational transformation, retention strategy, and culture initiatives. I’m comfortable operating independently and communicating outcomes clearly to executive stakeholders.

Experience

Work history, roles, and key accomplishments

Current

AVP – Head of HR Ops

Current

Padma Bank PLC

Apr 2025 - Present (1 year 3 months)

Own end-to-end HR operations including recruitment, payroll, performance management, and employee relations, reporting directly to the MD & CEO. Lead HRIS and policy implementation for workforce planning, compliance, and data-driven decision-making.

HR Operations Recruitment Payroll Performance Management Employee Relations HRIS Policy Implementation Workforce Planning HR Compliance Team Coaching

AVP – Head of Digital Banking

Padma Bank PLC

Feb 2024 - Apr 2025 (1 year 2 months)

Directed strategy and delivery for Padma Wallet, Internet Banking, and Agent Banking with multi-vendor process reengineering. Owned AML/ATF and regulatory compliance for digital initiatives in a tightly regulated environment.

Digital Banking Padma Wallet Reengineering Vendor Management Incentive Design AML ATF Compliance Regulatory Compliance Change Management

AVP – Head of Card Division

Standard Bank PLC

Apr 2013 - Feb 2024 (10 years 10 months)

Led alternate delivery channels and card operations, scaling distributed operations and managing channel teams over time. Authored SOPs and policy frameworks aligned to central bank guidelines and managed external EMI/discount partners and recovery/vendor structures.

Card Operations Distributed Team Management Operations Scaling EMI & Discount Partner Management SOP Development Policy Frameworks Central Bank Compliance

Executive Officer – IT Security

Standard Bank PLC

Aug 2007 - Apr 2013 (5 years 8 months)

Supported end-to-end core banking system migration, including gap analysis, requirements gathering, UAT, and documentation. Developed IT security and compliance policy and managed vendor SLAs and audit checklists against central bank requirements.