Suleman zia
@sulemanzia
Customer-focused digital-savvy professional with retail and freelance design experience.
United KingdomWhat I'm looking for
I am a motivated and resilient customer-service professional with over three years' experience in takeaway operations, sales support, and freelance digital design. I combine strong IT literacy (MS Word, PowerPoint, Excel), creative tools (Canva, Photoshop, CapCut) and technical design skills (AutoCAD, SketchUp) to deliver reliable, high-quality work.
In frontline roles I operated tills, managed orders and payments, and provided polite, professional customer service in fast-paced environments; I also supported sales processes in a car dealership and delivered remote digital services on Fiverr, building time management and client communication strengths.
Having returned to work and study after a kidney transplant in 2024, I bring determination, adaptability and a strong work ethic, seeking opportunities in customer service, administration, warehouse or IT support where I can apply my technical and creative abilities.
Experience
Work history, roles, and key accomplishments
Freelance Digital Designer
Delivered digital design and content editing services remotely using Canva, Photoshop and CapCut, managing client communication and deadlines to deliver commissioned work.
Takeaway Assistant
Pepe's Piri Piri
Jan 2021 - Jan 2024 (3 years)
Operated tills, managed orders and payments, and prepared food in a fast-paced environment while maintaining high service standards; recognised by managers for reliability and strong customer rapport.
Assistant / Sales Support
Car Dealership
Jan 2019 - Jan 2021 (2 years)
Supported sales team with customer queries, documentation and follow-ups, improving customer handling efficiency through prompt responses and administrative support.
Bike Repair Assistant
Self Employed
Performed basic motorcycle repair and maintenance tasks, assisting with minor mechanical troubleshooting and adjustments while applying hands-on problem-solving skills.
Education
Degrees, certifications, and relevant coursework
Unknown (Digital Technologies and Computing programme)
Unknown, Digital Technologies and Computing
Currently studying a programme in Digital Technologies and Computing in Manchester, focusing on computing and digital tools.
Unknown (Architecture Design programme)
Unknown, Architecture Design
Studied Architecture Design in Pakistan with exposure to technical drawing, 2D/3D modelling and design presentation.
Availability
Location
United KingdomAuthorized to work in
Job categories
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