Artistz j User
@artistzjuser
Creative graphic designer and customer-focused administrator skilled in Adobe Illustrator and communications.
What I'm looking for
I am a creative graphic designer and organised administrator with hands-on experience in Adobe Illustrator, customer service, and office systems. I have completed BTEC Level 3 in Art and Design and recent training in counselling skills and digital competencies.
In operational roles I manage high email volumes, appointment bookings, Excel reporting and customer-facing tills, demonstrating reliability, attention to detail and the ability to work under pressure. My design work includes logo creation, trend research and delivering finished artwork that received positive feedback.
I thrive on collaborative environments and independent projects alike, enjoy volunteering and community engagement, and am seeking a role that advances my creative endeavours while applying strong communication and organisational strengths.
Experience
Work history, roles, and key accomplishments
Call Centre Administrator
Sureserve Compliance South
Jan 2024 - Present (2 years 2 months)
Manage high-volume inbound/outbound calls and emails to book and reschedule gas safety checks and repairs, handle tenant complaints, and produce Excel reports for multiple housing association contracts to maintain compliance.
Customer Service Assistant
Sides-Bluewater
Jan 2023 - Jan 2024 (1 year)
Operated tills and digital ordering systems, fulfilled takeaway orders with speed and accuracy, and maintained high presentation and guest experience standards.
Pharmacy Assistant
Daysol Pharmacy
Jan 2023 - Dec 2023 (11 months)
Managed Dosette boxes and prescription distribution, replenished and presented stock, checked deliveries, and delivered high customer service under pressure.
Graphic Designer
Wholelistic Channel
Jan 2022 - Dec 2022 (11 months)
Designed logos and digital assets using Adobe Illustrator, researched digital trends, iterated on feedback, and delivered final branding materials to stakeholders.
Pharmacy Volunteer
Stone Pharmacy
Jan 2017 - Dec 2017 (11 months)
Volunteered to assist with customer service, prescription organisation, stock unpacking, and maintaining accurate collection checklists for patients.
Charity Retail Volunteer
Scope
Jan 2017 - Dec 2017 (11 months)
Supported charity shop operations by merchandising, customer interaction, and organising stock to maintain store presentation standards.
Education
Degrees, certifications, and relevant coursework
TQUK
Level 2 Certificate, Counselling Skills
2024 - 2024
Completed a Level 2 Certificate in Counselling Skills (RQF) in 2024.
The Prince's Trust - Margate
Short course, Photography
2023 - 2023
Completed the 'Get started with Photography' course in 2023.
The Learning Shop - Bluewater
Certificate / Short course, Visual Merchandising
2023 - 2023
Completed a Visual Merchandising Modern Retail course in 2023.
IC Training - Ilford
Level 1 Certificate; Level 2 Award, Employability / Digital Skills
2022 - 2022
Completed Level 1 Certificate in Employability and Level 2 Award in Digital Skills in 2022.
London South East Colleges - Erith
BTEC Level 3 National Extended Diploma, Art and Design Practice
2021 - 2021
Grade: Distinction, Merit, Merit
Achieved Triple grades Distinction, Merit, Merit for the BTEC Level 3 National Extended Diploma in Art and Design Practice in 2021.
St Catherine’s Catholic School for Girls
GCSEs, General Secondary Education
2014 - 2019
Completed secondary education with 8 GCSEs including Maths and English between 2014 and 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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