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Sukumar Simhadri

@sukumarsimhadri

Staff Product Manager for AI and product-led growth at Smartsheet, who cut workspace creation time from one hour to one minute.

United States

Message

At Smartsheet, I lead AI and product-led growth for trial and self-serve users. I reduced workspace creation time from one hour to one minute with AI prompt-based creation, and built a RAG-based support agent that increased self-service deflection by 40%.

I also introduced agentic onboarding with contextual nudges personalized using Smartsheet Knowledge graph, doubling activation for new trial users. In-app recommended actions helped grow 90-day logo retention by 10%.

At New Relic, I built Website Performance Management, which grew to over 90K weekly active users and 1,000+ paying accounts. Earlier, at WCIRB California, I built the WCIRB Analytics Portal, a B2B SaaS platform that generated $9M in revenue.

Experience

Work history, roles, and key accomplishments

Current

Staff Product Manager - AI & PLG

Current

Smartsheet

Oct 2024 - Present (2 years)

Owned end-to-end PLG funnel strategy, roadmap planning and execution for Trial users and self-serve segment. Reduced time-to-value from 1 hour to 1 minute through AI prompt based creation and built RAG based AI chat support agent increasing self-service deflection rate by 40%.

Product Led Growth AI RAG LLM Onboarding Activation Retention Expansions Monetization Funnel A B Testing NPS Knowledge Graphs SmartAssist Self Service Check Out Request Flows In App Messaging Nudges Survey

Senior Product Manager - Growth

New Relic

Jan 2023 - Sep 2024 (1 year 8 months)

Developed new products from inception to product strategy, roadmaps and execution. Built Website Performance Management capability as a new 0-1 initiative, growing to over 90K+ WAUs and generating 1000+ paying accounts.

Product Management Growth 0 To 1 Roadmapping X Functional Collaboration Website Performance Workflow Automation GraphQL APIs Onboarding Conversion Rate Optimization A B Testing Email Automation

Lead Product Manager, Data

WCIRB California

Jan 2015 - Jan 2023 (8 years)

Grew and mentored a 3-PM team, cultivating a culture of customer empathy, data rigor, and high-velocity execution. Built WCIRB Analytics Portal, a custom data analytics B2B SaaS platform for actuaries, underwriters, claim executives generating $9M revenue.