Open to opportunities

Tammy Li

@tammyli

Message

I build AI-powered and data-driven products that improve customer workflows and business growth.

United States

Message

At Positive Intelligence, I led the 0-to-1 launch of an AI natural-language-to-SQL reporting platform that reduced reporting turnaround from days to minutes. I also built a unified B2B SaaS platform for coaches, doubling adoption and driving approximately 90% adoption of the lead-management workflow.

Across Rangle.io, TELUS Digital, and Canada Life, I've delivered mobile, web, marketplace, enterprise, CRM, analytics, and Voice of Customer products supporting more than 10M customers. I've used product discovery, customer research, design systems, experimentation, NLP, APIs, and cross-functional leadership to reduce costs, improve conversion, secure funding, and grow revenue.

Experience

Work history, roles, and key accomplishments

Senior Product Manager

Positive Intelligence

Jul 2023 - Jul 2026 (3 years)

Led the 0-to-1 launch of an AI-powered, natural-language-to-SQL reporting platform and a unified B2B SaaS platform, doubling adoption and driving approximately 90% adoption of the lead-management workflow. Defined and launched three persona-based subscription tiers, contributing to 23% paid-seat growth and scaling Coach Pro to $1M+ ARR.

Product Strategy Design Systems Product Discovery Customer Research Customer Journey Mapping Opportunity Solution Trees Design Thinking A B Testing Funnel Optimization Product Analytics SQL APIs AI Prototyping Cross functional Leadership

Senior Product Manager

Rangle.io

Sep 2021 - Mar 2023 (1 year 6 months)

Led rapid product discovery and delivery across mobile, web, ecommerce, marketplace, and enterprise products for 5 client organizations. Led design-system strategy and delivery for Sanofi and Anderson Real Estate's 39-property platform, reducing build timelines from 12 to 6 months and development costs by 30%.

Product Discovery Product delivery Mobile Web Ecommerce Marketplace Design Systems Figma Funnel Analysis A B Testing Push Notifications

Senior Product Manager

TELUS Digital

Jun 2019 - Sep 2021 (2 years 3 months)

Owned the strategy and delivery of Voice of Customer products across healthcare and telecommunications platforms, supporting more than 10M customers. Defined the reusable product taxonomy, supervised-learning requirements, and data-evaluation framework for an NLP-and-sentiment-powered classification model, achieving 80%+ accuracy.

Product Strategy Voice Of Customer Healthcare Telecommunications NLP Sentiment Analysis Data Products Executive Business Cases Data Enabler Council

Product Owner

Canada Life

Jan 2018 - Jun 2019 (1 year 5 months)

Launched a SaaS CRM environment with Case Management, Knowledge Base, and integrations that enabled agents to efficiently serve 10M+ customers, contributing to CSAT of 85% and reduced costs by 20%. Mapped end-to-end case-management journeys and defined the roadmap and backlog of an insurance member-provider portal MVP.