At Boku, I investigate payment anomalies, fraud indicators, merchant integration failures, and production incidents using SQL analysis and payment lifecycle evidence. I designed automation that reduced manual effort by about 30% and created KPI dashboards.
I’ve also investigated payment disputes and suspected RFID fraud at American Express, using transaction evidence to distinguish legitimate activity from potential compromise. At WNS Global Services, I uncovered four previously undetected fraud rings and recommended fraud prevention improvements.
Across my work in payments, fraud, and operational risk, I’ve investigated operational incidents and contributed to process and control improvements. I earned a DBA in 2024, published two books, and am pursuing the GARP AI Risk Certification.

