At EXLService, I support the Fraud Strategy team for US and APAC banking clients, analyzing credit, debit, and digital banking products. I identified and helped mitigate fraudulent transactions, saving an average of $1 million per year.
I optimized SQL-based monitoring logic to improve fraud detection accuracy by 90%, and worked with the Tech team on monitoring logic and backend data pipelining. That work with Tableau increased false-positive alert detection efficiency by 20%.
At Amazon, I analyzed customer behavior and transaction patterns across US, EMEA, and APAC markets, saving an average of $5 million per year through early fraud identification and mitigation. I also supported KYC checks and customer validation, and acted as an SME for a team of seven analysts.
