SS
Open to opportunities

Sukhwinder Singh

@sukhwindersingh

Dedicated customer service professional with mobile repair expertise.

India
Message

What I'm looking for

I am looking for a role that allows me to grow my skills and contribute to team success.

I am a motivated individual eager to contribute to an organization that values knowledge sharing and personal development. With experience as a Customer Care Assistant and a Mobile Repair Expert, I have honed my skills in customer service and technical repairs, ensuring customer satisfaction and efficient problem-solving.

During my tenure at Kochar Singh Tech, I effectively handled customer complaints, tracked orders, and provided refunds, all while maintaining a positive attitude and fostering strong customer relationships. My role at B.K Merok allowed me to delve into mobile repairs, where I communicated with customers to understand their needs and addressed both software and hardware issues across various devices.

I am committed to continuous learning and improvement, and I am excited about the opportunity to bring my skills in customer service and technical expertise to a dynamic team.

Experience

Work history, roles, and key accomplishments

BM

Mobile Repair Expert

B.K Merok

Jan 2023 - Mar 2023 (2 months)

Worked as a Mobile Repair Expert, communicating with customers to understand repair needs, identifying programming issues, performing repairs on various mobile devices, and maintaining equipment.

KT

Customer Care Assistant

Kochar Singh Tech

Jan 2023 - Jan 2023 (0 months)

Worked as a Customer Care Assistant handling customer complaints, building customer satisfaction, answering inquiries, investigating problems, and tracking orders for refunds.

Education

Degrees, certifications, and relevant coursework

PB

Punjab School Education Board

Senior Secondary, Non-Medical

2020 - 2021

Grade: 65.8%

Completed Senior Secondary education in Non-Medical stream with a focus on subjects relevant to science and mathematics, achieving a percentage of 65.8%.

Tech stack

Software and tools used professionally

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