Sujit Nair

Manage billing, invoicing, AR tracking, client reconciliations, and collections. Monitor outstanding dues and cash flow, resolve payment queries and escalations, streamline AR processes, coordinate with stakeholders, and improve collection efficiency while reducing DSO.

Analyzed and monitored debtors to reduce delinquency, improved DSO and AR cycle via timely reconciliations, and produced aged debtor reports. Boosted monthly collections by approximately ₹20 Cr through improved AR follow-ups and credit control strategies.

Ensured timely collections and improved accounts receivable and customer service. Controlled and circulated debtor's aging reports, improved cash collection cycle and DSO, and maintained SOPs for team activities.

Ensured process stability through transparency and better coordination. Automated reports through macros and system platforms, resulting in on-time reports and better client coordination.

Managed day-to-day operations and customer service delivery, ensuring SLA adherence and high customer satisfaction. Handled billing queries, payment follow-ups, and resolved escalations.

Led a team in a BPO environment, overseeing daily operations and ensuring performance targets were met.

Led a team for Time Inc. account, managing operations and ensuring service delivery.

Worked on GL/Bank Reconciliation, ensuring accuracy and quality in financial processes.

Managed client relationships and supported banking operations.

Pursued an MBA in Finance and Marketing, with IT as a non-credential subject.

Completed a Bachelor of Commerce with Computer from M.L.B. College, affiliated to Jiwaji University.