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SJ@sujitjena
Linux Hosting Support Engineer| cPanle/WHM | 20 years of Experience
IndiaWith over 20 years of experience in technical support and server management, I have built a strong foundation in both technical and leadership skills. I excel at troubleshooting complex systems, managing teams, and continuously improving operations. My ability to balance technical expertise with strategic thinking makes me a well-rounded professional who can adapt to various challenges.
As the Managing Director at Jasmax Technologies, I have led teams to maintain 99% server uptime, created streamlined processes, and improved overall team productivity. I have developed custom scripts to simplify server management and designed a 30-day training program that improved efficiency and reduced costs. My commitment to client satisfaction has driven high levels of repeat business and strong relationships with clients.
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Work history, roles, and key accomplishments
Jasmax Technologies Pvt. Ltd.
Aug 2010 - Present (15 years 3 months)
Provided second and third-level technical, sales, and billing support to clients and internal staff. Maintained 99% uptime by monitoring alerts, performing routine server audits, and implementing system redundancy.
Jasmax Technology Pvt. Ltd.
Aug 2010 - Present (15 years 3 months)
Directed the technical support team, ensuring efficient resolution of client issues while maintaining high standards of service quality. Managed staffing, technology, and infrastructure resources to meet business demands.
Geeks Technologies Pvt. Ltd.
Jul 2005 - Jan 2007 (1 year 6 months)
Performed basic administration of Linux and CentOS, including updating the Linux kernel from RPM. Troubleshot user, group, and file folder permission issues, as well as Apache and mailing-related issues.
Degrees, certifications, and relevant coursework
Commerce, Commerce
Studied Commerce at BYK College of Commerce in Nashik. Gained foundational knowledge in business and financial principles.
IndiaYou can contact Sujit and 90k+ other talented remote workers on Himalayas.
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