@sudharani1
I manage SAP-CRM orders, billing, inventory, and customer support operations.
IndiaI've supported SAP-CRM operations at Genetix Biotech Asia Ltd since 2017, processing customer orders and sales entries while coordinating billing, invoices, inventory, and dispatches.
I work closely with sales, logistics, and warehouse teams to keep order fulfillment running smoothly. I also handle customer queries, order tracking, issue resolution, operational reporting, and documentation, building on earlier inbound customer support experience for Reliance through ATCIS Technologies.
Work history, roles, and key accomplishments
ATCIS Technologies Pvt. Ltd.
Handled inbound customer support operations for Reliance, assisting customers with service-related queries and issue resolution while maintaining professional communication and customer satisfaction.
Degrees, certifications, and relevant coursework
Master of Business Administration, Finance
Pursued an MBA in Finance from Osmania University, graduating in 2021.
Bachelor of Commerce, Commerce
Grade: 7.4 GPA
Completed a Bachelor of Commerce with a focus on Computers, graduating with a GPA of 7.4.
Intermediate, Mathematics, Economics, Commerce
Grade: 6.4 GPA
Completed Intermediate education in the M.E.C stream, graduating with a GPA of 6.4.
Secondary School Certificate, General Studies
Grade: 7.3 GPA
Completed secondary education, graduating with a GPA of 7.3.
Software and tools used professionally
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