SUCHARITA SENGUPTA
@sucharitasengupta
I support veterans and healthcare operations through accurate claims, scheduling, documentation, and customer service.
What I'm looking for
I've supported veterans and claimants at Infinite Computer Solutions by coordinating appointments, resolving claim-related requests, and reviewing DBQs and medical examination documentation against VA medical and legal requirements.
Across Elevance Health, Caris Life Sciences, and Ethos Group, I've processed high-volume healthcare, patient, financial, and operational records while protecting confidential information and resolving documentation discrepancies. I'm currently pursuing a Master of Healthcare Administration and medical billing and coding training as I prepare for AAPC CPC certification.
Experience
Work history, roles, and key accomplishments
Triage Analyst and Auditor
Infinite Computer Solutions
May 2024 - Nov 2025 (1 year 6 months)
Conducted detailed reviews of DBQs and medical examination documentation for completeness, accuracy, and compliance with VA requirements. Reviewed veteran medical records, identified discrepancies, and collaborated with internal teams to resolve documentation issues.
Customer Service Representative
Infinite Computer Solutions
Jun 2023 - Apr 2024 (10 months)
Assisted veterans and claimants with appointment scheduling and claim-related support. Documented interactions in ServiceNow and Amazon CRM, coordinated scheduling for Alaska and Hawaii workflows, and maintained confidentiality.
Provided support for healthcare documentation and operational workflows in a high-volume environment. Processed and validated healthcare information, reviewed electronic records, and maintained accuracy and confidentiality.
Data Entry Clerk
Ethos Group
Feb 2019 - Mar 2021 (2 years 1 month)
Verified high-volume financial and operational data for accuracy and completeness. Reviewed reports, identified discrepancies, and trained new employees on documentation standards.
Collaborated with healthcare providers to maintain accurate patient records. Processed, audited, and updated documentation within EMR systems while maintaining HIPAA compliance.
Education
Degrees, certifications, and relevant coursework
Purdue University Global
Master of Healthcare Administration, Healthcare Administration
2025 -
Pursuing a Master of Healthcare Administration degree.
Baylor University Extended Learning
Certificate, Medical Billing and Coding
Enrolled in a Medical Billing and Coding program with expected completion in December 2026.
West Bengal University of Technology and Management
Bachelor of Computer Applications, Computer Applications
Earned a Bachelor of Computer Applications degree.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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