Product professional with 4+ years across fintech, retail-tech, and B2B SaaS. Experienced in end-to-end product delivery, Agile, user stories, UAT, and cross-functional collaboration. Skilled in data-driven decisions, customer insights, GenAI, APIs, Jira, Confluence, and Figma to build scalable, customer-centric digital products.
Pooja Awati
@poojaawati
Product Specialist turning customer needs into data-driven digital products and AI-enabled growth.
What I'm looking for
I’m a results-driven Product Specialist with 4+ years of experience across fintech, retail-tech, and B2B SaaS. I own end-to-end product lifecycle work—from requirements gathering and user story definition to UAT, go-live, and post-launch support.
I’m highly effective at secondary research and analysis, documenting business requirements and process flows while coordinating cross-functional teams in Agile/Scrum. I build stakeholder-ready feature documentation, competitive benchmarking analyses, and product demos that help leadership make confident roadmap decisions.
In my recent roles, I’ve supported senior stakeholders across release documentation and post-launch performance reviews, while driving measurable impact through reusable PRDs, process flows, and user stories. I also led analytics adoption workshops with 30+ cross-functional stakeholders, aligning decisions to product vision and KPIs.
I bring hands-on exposure to AI-powered product development, including integration of data-driven APIs and digital platform scaling. I’ve contributed to initiatives like structured A/B testing and improved checkout success, conversion, and merchant engagement—always pairing customer insights with data to deliver iterative releases.
Experience
Work history, roles, and key accomplishments
Supported senior product stakeholders across the product lifecycle, including requirements gathering, backlog prioritisation, release documentation, and post-launch performance reviews. Conducted secondary research to identify market opportunities and reduced portfolio reporting effort by building reusable documentation frameworks.
Associate Product Manager
Snapbizz Cloudtech Pvt Ltd
Sep 2021 - Jun 2024 (2 years 9 months)
Owned end-to-end product lifecycle for Retailer Portal and SnapOrder, supporting 5,000+ SMBs across APAC from requirements through UAT coordination, go-live, and post-launch support. Coordinated product documentation, analytics testing, and competitive benchmarking to drive improvements in checkout success, conversion, and merchant engagement.
Product Coordinator / Trainee
Snapbizz Cloudtech Pvt Ltd
Sep 2020 - Aug 2021 (11 months)
Conducted competitive benchmarking on pricing and inventory UX features and produced client-facing reports for enterprise deal closures. Supported backlog grooming and sprint planning and developed dashboards for product and financial performance tracking.
Product Management Trainee (Internship)
Snapbizz Cloudtech Pvt Ltd
Aug 2019 - Aug 2020 (1 year)
Delivered custom client reports used in enterprise sales negotiations and supported business case development. Contributed to backlog grooming, sprint planning, portfolio reviews, and product prioritisation, and built financial/product performance dashboards using data-driven insights.
Education
Degrees, certifications, and relevant coursework
S.G. Balekundri Institute of Technology
Bachelor of Engineering, Computer Science & Engineering
2013 - 2018
Completed a B.E. in Computer Science & Engineering at S.G. Balekundri Institute of Technology (2013–2018).
K.L.E’s Society’s Poytechnic
Diploma, Computer Science
2010 - 2013
Completed a Diploma in Computer Science at K.L.E’s Society’s Poytechnic (2010–2013).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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