Steve-Richard Unwantas

I am an experienced IT operations professional with a strong focus on delivering results and adapting to evolving needs. My expertise lies in customer service, technical support, and system administration. I have a proven track record of deploying technology-driven solutions to address business challenges while implementing standards, procedures, and processes to enhance overall business operations.

In my recent role as an IT Support Officer at Doctorcare247, I managed Active Directory and maintained network infrastructure, ensuring continuous operation and optimal efficiency through troubleshooting and performance monitoring. I provided comprehensive technical support to healthcare providers and patients, swiftly addressing and resolving technical issues to maintain high service levels.

Throughout my career, I have collaborated with various teams to optimize systems and enhance service reliability. My commitment to implementing cybersecurity measures and regular system updates has safeguarded sensitive information and improved operational efficiency. I am passionate about leveraging my skills to contribute to a dynamic team and drive technological advancements.