Steve Phillips
@stevephillips
Technical Sales Support and Presales Pricing Specialist
What I'm looking for
I am a dedicated Technical Sales Support professional with extensive experience in presales technical support for AT&T products. My role at Sun Technologies involved issuing presales price quotes and orders, where I was recognized for my sincerity and effort with two Kudos Letters and gift certificates. My commitment to excellence has consistently driven me to deliver exceptional results in a fast-paced environment.
Throughout my career, I have developed a strong foundation in sales and customer service, having worked in various roles from a Sleep Specialist at Casper to a Stylist at J.Crew. My ability to identify trends and provide consultative selling has led me to become the #1 seller at J.Crew in 2018, achieving $180,000 in sales. I pride myself on my analytical skills and attention to detail, which have been instrumental in managing complex orders and ensuring client satisfaction.
With a BA in English from California State University, Fullerton, I possess strong communication skills that enhance my ability to build relationships and collaborate effectively with cross-functional teams. I am eager to leverage my technical sales expertise and customer-focused approach to contribute to a dynamic organization.
Experience
Work history, roles, and key accomplishments
Technical Sales Support – Tech Sales Pricer
Sun Technologies
May 2022 - May 2025 (3 years)
Provided pre-sales technical support for AT&T Products including IP Flexible Reach, AT&T Switched Ethernet, and AT&T Dedicated Ethernet. Issued pre-sale price quotes and orders for ACC Business, a Channel Sales division of AT&T.
Sleep Specialist
Casper
Sep 2019 - Apr 2020 (7 months)
Engaged in non-commissioned sales of mattresses and bedding products. Utilized Salesforce and Google Docs for sales and customer management.
Stylist
J.Crew
Oct 2017 - Sep 2019 (1 year 11 months)
Managed non-commissioned apparel sales and provided excellent customer service. Achieved recognition as the #1 seller in 2018 with $180,000 in sales.
Order Specialist
AT&T
Jul 2014 - Dec 2016 (2 years 5 months)
Created and managed Optical Ethernet Wide Area Network (OPT-E-WAN) orders for Fortune 500 companies, AT&T Mobility, and government accounts. Interacted with various intracompany departments and scheduled client Test & Turn-ups (TTU).
Implementation Specialist
Collabera Inc.
Jul 2011 - Jul 2014 (3 years)
Created and managed over 1000 Optical Ethernet Wide Area Network (OPT-E-WAN) orders supporting AT&T Mobility's Ethernet-To-The-Cell-Site (ETTCS) Internet Protocol Aggregation (IPAG) network. Collaborated with various teams to optimize order quality and delivery cycle time.
Education
Degrees, certifications, and relevant coursework
California State University, Fullerton
Bachelor of Arts, English
Rutgers Business School
Professional Certificate, Web Design & Development
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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