Stephie-Ann Muthra

I am a passionate and customer-focused professional with three years of experience in customer and client service roles. I am known for delivering exceptional service in high-pressure environments while maintaining a friendly demeanor. My strong communication and problem-solving skills, combined with a commitment to outstanding performance, enable me to thrive in fast-paced settings.

In my recent role as a Sales and Service Representative at The Shopping Channel, I successfully delivered tailored product demonstrations, streamlined the sales process, and conducted assessments of client satisfaction. My efforts led to increased customer satisfaction through knowledgeable assistance and prompt attention to their needs. Previously, as a Customer Service Representative at Sutherland Call Center, I maintained detailed records of customer interactions and collaborated with the sales team to identify up-selling opportunities.

Additionally, my volunteer experience as an Assistant at the Social Development Commission in Jamaica allowed me to develop my administrative skills while providing support during events and responding to inquiries. I am eager to leverage my skills and experiences to contribute positively to a dynamic team.